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Bmc software remedy client download
People-centric user experiences help you to work smarter; Stunning reports and visualizations allow intuitive exploration of data; Native mobile apps let you use the full power of Remedy 9 anywhere; Embedded ITIL v3 processes, with industry best practice reports and KPIs available out-of-the-box; Develop your own apps. Gain insight for smart decision-making by automating inventory collection; Improve end-user satisfaction and reduce time by automating deployment; Save time and secure endpoints from vulnerabilities; Reduce compliance risk by automating policy compliance; Drive endpoint troubleshooting and management from. Transport for London enables better service for London Underground customers with mobile workforce solutions Park Place Technologies leverages AIOps to proactively identify hardware faults and maximize client uptime . O2 relies on Remedy to deliver award-winning service to 25 million mobile customers.
Once you've purchased a license for a BMC product, you can download patches, updates, as well as the product itself directly from the BMC website. For most of our products, this is done using the Product Downloads (EPD) tool. (Though there are some exceptions, like patches for older Remedy products and mainframe. BMC Support Central has support, documentation, licensing, and customer care information for all BMC Software products. Remedy Service Desk is available standalone or as part of the Remedy Service Management Suite. Mobile-first: No matter whether you're a service desk analyst or a business user, the intuitive mobile apps helps you work smarter by using native device capabilities such as touch screens, predictive text, barcode scanners.
Improve customer satisfaction 30%. Service Desk Manager. As a Service Desk Manager, you need to deliver fast support to keep users happy and the business running. A modern platform, with built-in ITIL® best practices, automated self- service, and mobile/social capabilities, provides agents full visibility across processes. Transform your digital enterprise with BMC IT solutions. From mainframe to cloud to mobile, we'll help you drive innovation and industrial efficiency. Part of your comprehensive digital service management solution. Remedy Service Management Suite. Remedy Service Management Suite is an enterprise service management platform built natively for mobile with an intuitive, people- centric user experience that makes your whole organization more productive.